Willow Creek Healthcare Center
Welcome to
Willow Creek Healthcare Center
We are a skilled nursing home in Clovis, California, focused on the safety, wellness, and healing of our patients
My father was there recently before going back to Kaiser for a second admission, as Williw Creek was holding up on sending him for proper emergency care. The evening nurse was rude and unprofessional in his care and did not want to handle his care or him as a patient. To top it off, as he was being admitted again at Kaiser, they gathered up all his belongings and threw them in their public dining hall. My dad’s personal belongings were gone through, and stuff was stolen. I was given Joanne’s number in social services to report the items stolen, and she said that unless I had the receipts, his stuff can’t be reimbursed. Also, his personal information from Willow Creek and Kaiser, with all his patient identifiers, including POLST, was left exposed for anyone to see. That’s a HIPAA breach, and I will contact The Joint Commission, the state, and the Better Business Bureau regarding the lack of professionalism at this establishment.
My father was there got sick and was sent out to Kaiser when to pick up his stuff was all gone. They threw it in the dinner room. Called the facility up and they asked us if we had proof of purchase for all his stuff that was taken. They couldn’t put it in a box!!
I had a wonderful experience at this facility. Everything was extremely clean, organized, and well-maintained, which made me feel comfortable right away. The staff was incredibly helpful, friendly, and professional from the moment I arrived. Everyone took the time to answer my questions and made sure I had everything I needed. It is clear that they truly care about the people they serve. I highly recommend this facility to anyone looking for a positive and welcoming experience.
With all the mixed reviews that are one here, I will post my honest review and my Mom’s of Willow Creek when I get the chance. My Mom is being transferred to this facility today. I’m Praying that this place will work with us. For now, 5 ⭐⭐⭐⭐⭐ until I send my honest review. Honestly, it took a while to update this review. My Mom stayed here for I believe a month and a week or so. When she was there, my Mom said that one of the nurses attacked her. Grabbing her by her hair and jerking her. When I was there, I pressed the emergency light and it stayed on for more than 30 minutes. I guess they didn’t know I was sitting in there. My Mom was right when it came down to the nurses not gaf! My Mom called me one time and she was happy. She was taking her meds and getting ready for a cigarette break. The nurse with the mole on her face called me and told me that my Mom wasn’t listening, didn’t want her meds or cigarette break. She lied! But my Mom slept in her wheelchair bc she had a bedsore on her back. I came and got my Mom discharged! But the discharge paperwork had no instructions for her meds. I didn’t trust this place at all! If you love your Family go elsewhere. If not leave them here.
Proud Recipient of the
5-Star Quality Measures Medicare Rating
We are proud to announce that we’ve been recognized by the Centers for Medicaid and Medicare Services (CMS) as a Five-Star Quality Measures Rated facility. Nursing homes are rated from 1-5 stars based on health inspections, staffing, and quality measures. According to CMS, a rating of five stars means that quality is “much above average.”
Convenient Location
Willow Creek Healthcare Center is conveniently located off of North Willow Avenue and minutes from Hwy 168 in Clovis, California.
24/7 Nursing Care
At Willow Creek Healthcare Center, we believe in patient-centered care. That’s why we ensure licensed nurses are available 24 hours a day, seven days a week.
Expansive Rehab Gym
Your successful recovery and quick return home begins in our expansive, state-of-the-art rehab gym under the guidance of licensed experts.
Spacious Courtyards & Common Areas
Patients and family enjoy visiting and resting in our beautiful courtyards and lobby.
Reviews
Hear directly from our residents and their families about their care experiences by exploring our reviews. When you choose Willow Creek Healthcare Center, you can trust that you’re receiving exceptional care from a team committed to your health, comfort, and safety.
My father was there recently before going back to Kaiser for a second admission, as Williw Creek was holding up on sending him for proper emergency care. The evening nurse was rude and unprofessional in his care and did not want to handle his care or him as a patient. To top it off, as he was being admitted again at Kaiser, they gathered up all his belongings and threw them in their public dining hall. My dad’s personal belongings were gone through, and stuff was stolen. I was given Joanne’s number in social services to report the items stolen, and she said that unless I had the receipts, his stuff can’t be reimbursed. Also, his personal information from Willow Creek and Kaiser, with all his patient identifiers, including POLST, was left exposed for anyone to see. That’s a HIPAA breach, and I will contact The Joint Commission, the state, and the Better Business Bureau regarding the lack of professionalism at this establishment.
Business response
My father was there got sick and was sent out to Kaiser when to pick up his stuff was all gone. They threw it in the dinner room. Called the facility up and they asked us if we had proof of purchase for all his stuff that was taken. They couldn’t put it in a box!!
Business response
Business response
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